Boise Airport Arrivals (BOI)

Flight Arrivals at Boise Airport

Upon arrival at Boise Airport (BOI), please make sure to retrieve your luggage and other personal belongings at the designated Baggage Claim at the first level.

Please make sure you have all your personal belongings with you at all times. In the case of missing baggage, passengers may approach the nearest Information Desk.

You can also leave a message with the passenger’s full name, email, phone number, and a brief description of the lost item(s).

Airport Lost and Found Phone: + 1 208-383-3110.

Note: The airport will keep all items for some time. After said period, the property will be deemed abandoned.

Wi-Fi at Boise Airport

Free wireless services are available at the airport.

Transfer Services at Boise Airport

Services from the airport, including rental cars, taxis, shuttles, and buses are available at the Ground Transportation Center in front of the terminal. Rideshares are also available at the designated areas of the facility.

Look for your designated transportation at the following areas at the airport ground:

• Taxis: Black curb
• Courtesy Shuttles: Green curb
• Paid Shuttles: Blue curb
• Buses: Purple curb
• Rideshares: Upper curb, east end

Planning your transfer options before hitting the road will give you peace of mind in Idaho.

Before leaving your home, know what items are allowed in your carry-on bag, what you can pack in your checked baggage, and what items are prohibited.

For the convenience and direction of the riding public, passengers may approach the Airport Information Desk for transport assistance anytime.

Finally, travelers should only transact at the airport counters and other legitimate establishments for their safety.

Rental Car Services at Boise Airport

The car rental companies at Boise Airport are on the first floor of the terminal building. Rental cars are picked up from the lot outside the west end of the Baggage Claim area.

The rental facility is not open 24/7. Car rental agency hours vary based on flight schedules. Please inquire at your service provider for specific service hours and return procedures. See details of and compare all rental car companies at Boise Airport.

Ride Shares at Boise Airport

Rideshare passengers at Boise Airport will meet their pick-up vehicle at the Upper Curb and East Side.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver. They can also request a ride a few days before their flight to avoid the inconvenience.

Ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Boise Airport

Upon exit from the Baggage Claim area, proceed to the Ground Transportation Center toward the taxi stand in front of your terminal building.

The area is color-coded. Taxis are on the black curb. One-way fare to Downtown is about $20.00.

If you need to travel outside the city area, please consult your driver for rates. It is customary to give the driver a tip (15-20% of the fare) for good service.

Keep a record of the cab company, vehicle number, and the driver's name when traveling to and from the airport, just in case you leave something behind. See more about taxis at Boise Airport.

Trains at Boise Airport

There are no train stations at the airport. The Amtrak train station is available near downtown Boise. See more about train connections in Boise.

From the airport, you can hire a taxi to the train station in Flying J Travel Plaza at 3353 South Federal Way, for approximately $20.00.

Buses at Boise Airport

Look for the public buses at the Boise Airport on the purple curb. Direct route buses to Downtown include:

• Bus Route 3: Vista;
• Bus Route 4: Roosevelt; and
• Bus Route 5: Emerald.

If your final destination is downtown Boise, take Route 4 (Roosevelt). It gets you to the city in the shortest travel time.

A one-way (Single Ride) costs $1.50, while an all-day pass costs $2.50. Discounts apply to qualified passengers.

Hotel Shuttle Services at Boise Airport

Many hotels in downtown Boise provide shuttle services. Passengers may confirm with their local hotel if this is available at their accommodation.

Shuttles pick up passengers at the Green Curb of the Ground Transportation Center.

Parking at Boise Airport

The airport provides safe and comfortable parking spaces for a fee. Reserved parking is also available. These parking facilities are open 24/7. Cash and credit card payments are accepted at the parking locations. More information about long and short term parking at Boise Airport.

Other Services at Boise Airport

ATMs at Boise Airport

There are ATM cash machines located in both concourses, first-floor Baggage claim, and second-floor lobby of the airport.

Currency Exchange at Boise Airport

The airport has no currency exchange facilities.

Nursing Stations at Boise Airport

Mamava lactation pod for traveling moms who want to breastfeed or need to breast pump in a more private and clean space. This nursing pod is located just past security.

Restrooms at Boise Airport

There are accessible restrooms and regular restrooms throughout the airport.

Food and Beverages at Boise Airport

Food and beverages shops are available at the airport terminal. Most food concessions operate on varying schedules.

Shopping at Boise Airport

Most of the airport's shops are located in the post-security area on Level 2, even though there is no duty-free as BOI is entirely domestic. There's an art gallery, newsagents, and two multipurpose stores where you can pick up last-minute travel items and souvenirs.

Smoking at Boise Airport

There are no smoking facilities inside the terminal. Smoking is only permitted in designated areas outside the terminals. Please follow smoking regulations at the facility.

Lost and Found Section at Boise Airport

For items lost on the aircraft or at the gate area, please contact the respective airlines lost and found.

If you lost an item in any other area at the airport, including the security checkpoints and shuttle buses, please contact the Lost and Found Office at + 1 208-383-3110.

You can also complete the Lost and Found process at the Information Desk on the 2nd floor. Phone: +1 208-383-3110.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned. Please talk to the airport representative at the counter.

Information Desk at Boise Airport

The Information Desk is only a few steps away from the elevators on the 2nd floor. It offers airport information and extra assistance for tourists. Phone: +1 208-383-3110.

Pet Relief at Boise Airport

The animal relief areas are in pre-security outside the west exit from Baggage Claim on the first floor. Plastic bags and a container for the disposal of solid waste are provided.

Animals are not permitted at the airport unless they are in proper pet carriers to assist disabled individuals.

Baggage Claim at Boise Airport

Please retrieve luggage at your designated Baggage Claim area at the Ground Level. Carts are available to assist passengers with special needs.

In the case of missing items, contact your respective airline or their airline ticket counter. Passengers can also inquire from the Information Desk for further assistance.

Airport Lost and Found Phone: + 1 208-383-3110.

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Boise Airport

Boise Airport is fully accessible to passengers with special needs, and wheelchairs are allowed to the gates and aircraft doors.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.